Hey this is Agoston here, I am the CTO aka ‘the developer guy’ at Bonomi. One part of my role at the company, at this early stage, is that I make sure we create our product scalable from the very beginning.
We have big ideas and even bigger dreams and I help overseeing every technical aspect of this small enterprise, and more specifically, the creation of the Bonomi Assistant.
So, what is the Bonomi Assistant? It is a Messaging Assistant tailored to the hospitality industry. It is not simply a chatbot, it is a lot more. It is a platform that enables hotels to help their guests during their whole stay. It is an intelligent tool to answer questions and to help hotel staff. Even more, it is also a marketing system to leverage the power of chatbots.
Bonomi Assistant integrates with many external service providers, PMSs, booking engines, etc. Therefore, it was important for us to choose technologies that help us connect to other services quickly and easily, and also, to bootstrap our development efforts and support us on the long term.
Our tech-stack supports quick setup, easy integrations and scaling up. We need to act fast and so we need tools that help us out of the box without any hassle. For this, we use the following:
The Backend: NodeJS, TypeScript, Express, EJS, Winston, TypeDI, Sequelize
The Frontend: React, Typescript, Bootstrap, Chart.js, Redux, Moment.js
Infrastructure: Heroku, Postgres, SendGrid, Logentries
When it comes to our technical stack, it is important for us to choose technologies that help us iterate on our product fast. We work as a true startup: we have a lot of ideas, we test out new features very quickly and we are not afraid to move on fast either.
And sometimes, we have no idea what we are doing. And that’s okay.
Our backend service is a mission-critical component. If it’s down, all our chatbots suffer, and anyone who wants to interact with them gets disappointed.
So, is it really worth the hassle? Oh yeah baby.
Advantages of using Typescript:
When our CEO appointed me to oversee all technical aspects of the company, I didn’t have weeks to figure out how our infrastructure will look like. I had to be productive from day one.
For a very long time, I wanted to try Heroku because it seemed like just the perfect tool for a startup. It also runs on AWS instances so it’s very reliable.
What I love about it the most is that with a couple of clicks, you can build up your whole infrastructure. Also, you don’t need to spend hours or days on tasks that has no relevance to you at all. I want out of the box solutions for my little app, nothing fancy just things that make sense when starting up a project. Heroku can do that very nicely.
So far, I am very satisfied with Heroku. We went from zero to hero within weeks thanks to it, and it helped us be productive from the first second.
Advantages of deploying with Heroku:
Our platform wouldn’t be too good without AI in it. When guests want answers 24/7, natural language processing (NLP) helps us understand what is exactly they are looking for.
This is the task that Wit.ai helps us excel in.
What I love about Wit.ai is that it is very developer friendly. You can literally integrate it to your app in a matter of minutes. The support is just great and Wit.ai made sure that the whole service is built around the idea that a developer should be able to work with it very fast and very efficiently.
Furthermore, it is simple and knows a lot. It may not be as fully-featured as its competitors, but it was the perfect choice for our use-case, and it allowed us to very quickly test out the creation of an intelligent chat robot that answers guests’ queries with high effectiveness.
Advantages of Wit.ai:
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