With the help of Bonomi Assistant you can connect to your guests who otherwise would use 3rd party services for booking and contact. And it’s just a start! After booking, the Assistant guides your guests through the whole stay, answers their questions, gives them personalized offers, and builds loyalty. How does it work? Let us explain…Online presentation
The Assistant automatically answers most questions, so your front desk team can focus on the more challenging tasks.
Those who are interested in the hotel can get answers 24/7.
Using Messenger to introduce your hotel and offers, you can keep in touch with prospects and guests.
Prospects can learn about the hotel using their preferred messaging platform.
Using the Assistant for marketing leads to more direct bookings, as booking becomes part of a conversation that you can control.
The booking engine opens up immediately, making it easy and fast to book without leaving Messenger.
An ongoing conversation with your guests means a lot of cross-sell opportunities. Personalized, wrapped into useful information – your offers won’t go unnoticed!
We take the guests by the hand, and help them throughout their whole stay by reminding them about schedules, telling them about the weather and giving ideas on what to do.
Less friction means more satisfied guests who give better ratings that lead to more guests. You can also use the ongoing conversation to build up loyalty and spread the word about your seasonal offers.
Guests can avoid uncomfortable situations via reporting problems through the Assistant.
Our dashboard not only enables you to fully monitor your guests’ interactions with your hotel, but also gives valuable insights on your most popular services, frequent problems and more!
Our Assistant is easily customizable to match your hotel’s personality and needs.
Bonomi Assistant is available on Facebook Messenger and on your website as a plug-in, with more messaging channels coming soon.
More supported languages
More messaging apps
Töltse le ingyenes kiadványunkat, amiből megtudhatja, hogyan növelheti akár 26%-kal a direkt foglalások arányát!