Peace of mind, powered by AI.
Wellness resorts promise relaxation, balance, and care — yet behind the scenes, staff are juggling endless guest inquiries about treatments, spa access, and wellness programs.
Bonomi brings AI-first messaging and voice to handle these touchpoints effortlessly, helping your team deliver calm, consistent, and personalized communication across every guest interaction.
Reservation Agent answers instantly on WhatsApp, Messenger, Instagram DM, or webchat — guiding guests toward treatment options, spa packages, or stay offers, and connecting them directly to your booking engine.
Concierge sends warm welcome messages before arrival with parking info, wellness itineraries, and upgrade options such as early check-in, massage add-ons, or healthy dining experiences.
Automated in-stay notifications keep guests informed — from “your yoga session starts in 15 minutes” to “your suite is now ready.” Bonomi also assists with spa bookings, restaurant recommendations, or special-day surprises through instant chat.
Last-minute treatment adjustments, dietary requests, or weather-related schedule changes are managed smoothly. Bonomi provides clear updates and hands off to your staff when personal attention is needed.
Voice AI answers overflow and after-hours calls, provides spa and resort info, takes reservation requests, and can make outbound calls for pre-stay personalization or post-stay feedback.
Feels natural — warm, soothing tone that matches your brand and guest experience
Drives revenue — timely, personalized upsells for treatments, private sessions, and packages
Saves time — automates FAQs and routine coordination so staff can focus on in-person care
Easy to launch — connect PMS or booking engine, upload wellness content, set messages, and go live
